Shipping policy

1. Order Processing Time

All orders received on Fabtexs.com are subject to a standard processing time before they are shipped. This includes order verification, quality checks, and packaging.

  • Processing Time: Typically, orders are processed and dispatched within 2-5 business days from the date of order confirmation.

  • Bulk Orders: For exceptionally large or custom bulk orders, the processing time may be longer. An estimated dispatch date will be communicated to the client at the time of order confirmation.

2. Shipping & Delivery Time

The delivery timeframe begins after the order has been processed and shipped. Please note that these are estimated delivery times and may vary depending on the destination, carrier, and unforeseen circumstances.

  • Within India:

    • Standard Shipping: Delivery is estimated to take 5-10 business days.

    • Express Shipping: We offer an express shipping option for certain orders, with delivery estimated within 3-5 business days.

  • International Shipping:

    • International delivery times can vary significantly based on the destination country's customs and logistics. We will provide an estimated delivery timeline upon request for international orders.

3. Shipping Costs

Shipping costs are calculated based on the total weight and dimensions of the fabric order, as well as the delivery destination.

  • Bulk Fabric Orders: Due to the variable nature of bulk fabric, shipping costs are calculated on a case-by-case basis to provide the most accurate and cost-effective rate.

  • Shipping Quote: The final shipping cost will be displayed at the checkout page before the payment is processed. For large or complex orders, our team may contact you to provide a custom shipping quote.

  • Free Shipping: We may offer promotional free shipping on specific products or order values. Any such offer will be clearly advertised on the website.

4. Shipping Carriers

Fabtexs.com partners with a network of reliable and trusted national and international logistics partners to ensure the safe and timely delivery of your bulk fabric orders. Our carriers may include, but are not limited to, FedEx, DHL, DTDC, and other specialized freight forwarders for large consignments.

5. Order Tracking

Once your order has been dispatched, you will receive an email and an SMS notification containing the tracking number and a link to the carrier's website. You can use this tracking number to monitor the status of your shipment in real-time.

6. Customs, Duties, and Taxes (For International Orders)

For all international shipments, the recipient is responsible for any applicable customs duties, taxes, and other charges levied by the destination country. Fabtexs.com is not responsible for these fees, and they are not included in the final order value or shipping cost. We advise international buyers to check with their local customs office for more information on potential charges.

7. Packaging

All fabrics are carefully packaged to ensure they reach you in perfect condition. Bulk fabrics are typically rolled and wrapped in secure, durable packaging to prevent damage during transit.

8. Important Notes

  • Delays: While we strive for timely delivery, shipping and delivery times are estimates and not guarantees. Delays may occur due to unforeseen circumstances such as natural disasters, carrier strikes, customs delays, or other events beyond our control.

  • Address Accuracy: Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders that are delayed or undelivered due to incorrect or incomplete address information.